YOUR PERSONAL INFORMATION:
UNDER 13: If a player is 12 years old or younger, we will collect the Parent/Guardian's email instead of the player's. We collect no personally identifiable information from players under 13 years old.
We have clear rules disallowing communication between players of personally identifiable information. We also strive to have usernames that do not contain any 'hints' to the player's true identity. Emails and IP addresses of players are not visible to anyone who is not a Horse Isle staff member.
The only personally identifiable information we require from anyone is a valid email address. The email address is only used to send the initial activation of the account, and to make sure only one account is setup per email. The email will not be used again except for password recovery by request of a player or other support-related functions. Other information asked for is not personally identifiable. That is country of residence, gender (determines whether you are referred to as he/she in the game) and birthdate. Birthdate is used to award players a bonus on their birthday, and to know age of player for parental control and rights.
Horse Isle does not use advertising as a source of revenue. So NO player information is sold to others or provided to others for marketing information or any other reason.
All actions within the game may be logged and reviewed by Horse Isle staff. This includes, but is not limited to, chats, private chats, messages, and profiles.
Upon closing an account ALL information is deleted about a player. including the email and game profile we stored.
ADDITIONAL PERSONAL INFORMATION:
When a player, or parent of a player, wishes to make a payment for an optional subscription or other game token, We collect additional information. We require the payee's information (Not a child's) And use this information in case there ever is a problem with payment issue. If inaccurate information is provided we may assume the account is fraudulent and close the account.
YOUR ONLINE ACTIVITY:
All actions within the game, including chats, private chats, messages and descriptions (player, horse or ranch) may be monitored by Horse Isle staff and moderators. In addition to rule enforcement and possible account banning, at our discretion this content may be reproduced for any purpose, or given to any authority such as parents, FBI, etc.
If we ever discover any sign of predator behavior we will pass it along to the proper authorities with as much identifiable information that we may have. Including player's username, password, email, IP address, chat logs, payment information, etc.. We put online safety above the privacy of an individual. NEVER make any attempt to find out where another player lives or any personally identifiable information.